This week’s SaaS Backwards podcast features Dan Balcauski, Founder and Chief Pricing Officer at Product Tranquility, a consultancy that helps high-volume B2B SaaS CEOs define pricing and packaging for new products.
In this episode, Dan discusses pricing as a key lever for SaaS success, debunking the myth that success is about what you charge, and stressing the importance of who and how you charge.
He breaks down the four elements of SaaS packaging—price metric, price model, offer configurations, and price fences—and explores pricing studies, realignment strategies, AI’s role, and whether pricing should appear on your website.
Key takeaways from this episode:
- The impact of pricing and packaging on revenue, profitability, and valuation
- Why pricing is a critical lever for growth in SaaS businesses that shouldn’t be overlooked
- Signs a new CMO or CRO should look for to determine if pricing needs attention at a prospective employer